Privacy Policy

We, Holy Plantz Ltd. ("Holy Plantz," "we," "us," or "our"), operate the website www.holyplantz.com (the "Site"), which offers users the ability to browse and purchase plant-based food products (the "Services"). We value your privacy and are committed to protecting your personal information in accordance with Israeli privacy laws and best practices.
This Privacy Policy outlines how we collect, use, and share your personal information, the rights you may have regarding that information, and the choices you can make.

Section 1: Information We Collect
a. Personal Information You Provide
When you interact with our Site, we may collect the following personal information:

  • Name, phone number, email, billing and shipping address
  • Order history and product preferences
  • Payment details (processed securely via PayPlus)
  • Content you submit (e.g., product reviews, messages)

You provide this information voluntarily. However, failure to do so may limit your ability to use some Services.
b. Information Collected Automatically
We also collect certain technical data automatically through your use of the Site:

  • IP address, browser type, device type, and operating system
  • Pages visited, referring/exit URLs, and timestamps
  • Cookies, pixels, and similar tracking technologies

Section 2: How We Use Your Information
We use the personal information we collect to:

  • Process orders, fulfill deliveries, and provide support
  • Send order confirmations, updates, and responses
  • Improve our products, services, and website experience
  • Communicate with you about promotions and offers (if you’ve opted in)
  • Ensure compliance with legal obligations

We rely on the following legal bases for processing your data:

  • Contractual necessity (fulfilling your order)
  • Legitimate interest (analytics, fraud prevention, product improvement)
  • Consent (marketing communications)

Section 3: Marketing & Communication
If you opt in (e.g., during checkout or registration), we may send you:

  • Product updates
  • Offers, promotions, or newsletters via email, SMS, or WhatsApp

You can unsubscribe at any time by clicking the link in our emails or contacting us at hello@holyplantz.com. We will remove your information from marketing lists within 5 business days.

Section 4: Cookies & Tracking
We use cookies and similar technologies to:

  • Enable essential site functionality
  • Improve performance and personalize your experience
  • Conduct analytics and measure site usage
  • Deliver targeted ads

You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact your use of the Services.

Section 5: Sharing Your Information
We do not sell your personal information. We may share it with:

  • Service providers (e.g., payment processors like PayPlus, delivery companies)
  • Legal authorities, when required by law
  • Other entities, in the event of a merger or sale

All third-party vendors are subject to appropriate confidentiality obligations and data protection requirements.

Section 6: Your Rights Under Israeli Law
Under Israeli privacy law, you have the right to:

  • Access the personal data we hold about you
  • Correct, update, or delete inaccurate information
  • Withdraw consent for marketing
  • Request to stop data processing that causes you harm

To exercise any of these rights, contact us at hello@holyplantz.com. We may ask you to verify your identity before fulfilling your request.

Section 7: Retention of Data
We retain your information for as long as:

  • It is necessary to fulfill the purpose for which it was collected
  • You have an active account or subscription
  • Required by law or to resolve disputes

When no longer needed, we will delete or anonymize your data. Residual data may remain on backup systems temporarily.

Section 8: Data Security
We use industry-standard measures to safeguard your information, including:

  • Secure encryption for payment data
  • Access controls and authentication
  • Regular monitoring for vulnerabilities

No system is completely secure, and we are not liable for breaches beyond our control.

Section 9: International Transfers
Your information may be processed or stored on servers located outside your country, including outside of Israel. We take appropriate steps to ensure your data is protected during such transfers.

Section 10: Third‑Party Links
Our Site may contain links to third-party sites (e.g., Instagram, WhatsApp). We are not responsible for their privacy practices. Please review their privacy policies before engaging.

Section 12: Changes to This Privacy Policy
We may update this Policy occasionally. Your continued use of the Site after changes are posted constitutes your agreement to the revised Policy.

Section 14: Contact Information
Holy  Plantz Ltd.

Jerusalem, 9314107, Israel

Phone: +972‑58‑543‑4310
Email: hello@holyplantz.com

This Privacy Policy complies with Israeli privacy laws, including the Protection of Privacy Law, 1981, and is designed to provide transparency and control over your data. Thank you for trusting Holy Plantz.

Last updated: July 17, 2025